Frequently asked questions

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What are your rates?

Emerald City Tour Guides wants to work with you. For customized group tours, please let us know your desired per person budget, and we will to our best to create a tour that works within most budgets!

What is your cancellation policy?

For customized tours, a 10% down payment is required at booking. Group tours can be cancelled with 72 hours notice, but the 10% down payment is non-refundable. Full tour costs will be charged 24 hours before tour occurs and are non-refundable, with certain exceptions allowed for family emergencies and unforeseeable events.